FREQUENTLY ASKED QUESTIONS
• HOW CAN I PAY FOR MY ORDER?
We offer multiple methods of payments such as:
knet, credit card and cash on delivery ( cash on delivery payments for Kuwait only and must be less than 100 KWD )
• DO YOU OFFER SAME DAY DELIVERY IN KUWAIT?
If you live in Kuwait we offer flexible delivery options including same day delivery.
• DO YOU SHIP WORLDWIDE? AND HOW MUCH WILL IT COST?
Yes we do ship worldwide, shipping costs and fees depends on the destination/country and package weight.
• HOW DO I EXCHANGE OR REFUND AN ITEM?
In Kuwait a delivery service will be provided to pick up the item. Items with no tags, cosmetics and perfumes will not be exchanged or refunded.
* fees may apply
* 14 days for exchange
* 14 days for refund
* Swimsuits and Items that are purchased on sale are not eligible for refunds or exchange
• HOW CAN I TRACK MY ORDER?
Once your order is dispatched you may track it, via Email or What’s App.
• CAN WE HAVE THE OPPORTUNITY TO TRY THE ITEM PRIOR TO PURCHASING?
Yes, we can deliver the item right to your doorstep and our driver will be waiting for you. If you decide to return the item, you will be required to pay the delivery fee.